top of page

Safeguarding Policy

Last Updated: January 2026

Online English Tutoring — jimpaige.co.uk

 

1 Purpose

This Safeguarding Policy sets out the commitment of jimpaige.co.uk Online English Tutoring to safeguard and promote the welfare of children and adults at risk who use these services. 

 

The policy applies to all tutors, contractors, and staff engaged to deliver online English tutoring. It aims to ensure that all learners are protected from harm and that concerns about welfare are identified and responded to appropriately. 

 

2 Scope

This policy applies to all tutoring interactions provided by or on behalf of jimpaige.co.uk, including one-to-one online sessions. It covers anyone under the age of 18 and adults at risk attending sessions or using my services.

 

3 Definitions

 

For the purposes of this policy:

 

  • Safeguarding means protecting learners from harm, abuse, neglect, and exploitation.

  • Child means anyone under 18 years of age.

  • Adults at risk means an adult who may be vulnerable due to age, disability, health, or other circumstances.

  • Abuse covers physical, emotional, sexual abuse, neglect, exploitation, and online harm. 

 

4 Commitment

 

We are committed to:

 

  • Providing a safe and supportive online learning environment

  • Treating every learner with respect and dignity

  • Valuing diversity and promoting equality in all interactions

  • Responding promptly to any safeguarding concerns

  • Working in line with relevant UK statutory guidance and best practice 

 

5 Legal and best practice frameworks

 

This policy is informed by UK statutory guidance on safeguarding and child protection, including relevant legislation and guidelines. 

Tutors and staff are familiar with the principles of Keeping Children Safe in Education and similar UK guidance, even though this service is independent. 

 

6 Roles and responsibilities

 

  • The tutor or lead practitioner delivering sessions is responsible for implementing this policy and responding to concerns.

 

  • All tutors must maintain professional conduct at all times and follow online safety expectations.

 

  • Tutors must report concerns immediately to the designated safeguarding contact within this service (see Section 10). 

 

7 Tutor conduct and online safety

 

Tutors must:

 

  • Maintain professional behaviour during all online sessions.

  • Use approved and secure online platforms for tutoring.

  • Not contact learners via social media or personal messaging outside agreed channels without consent from a parent or guardian for under 18s.

  • Ensure that at least one other adult is present or aware where appropriate for learners under 18 during tutoring sessions by agreement with parents/carers if needed.

 

8 Recruitment and training

 

Where tutors are engaged by the service, appropriate checks should be carried out, and enhanced Disclosure and Barring Service (DBS) checks should be sought where applicable for those working with children. All tutors should undertake relevant safeguarding awareness training and stay up to date with best practice.

 

9 Recognising and responding to concerns

 

Tutors and staff must be alert to signs of harm or abuse. If there is a concern:

 

  • Listen carefully and take the concern seriously.

  • Do not promise confidentiality to someone making a disclosure.

  • Make a clear, factual record of what was said and observed.

  • Report the concern promptly following the steps in Section 11.

 

10 Reporting and recording

 

  • All safeguarding concerns must be recorded in writing with details of the concern, actions taken, and times/dates.

  • Reports should be made to a nominated contact person as soon as possible.

  • Where appropriate, concerns about immediate risk of harm should be reported to statutory agencies such as local child protection services or the police. 

 

11 Confidentiality and information sharing

 

Personal information will be handled confidentially in line with UK GDPR and data protection requirements. Information should only be shared with those who need to know to safeguard the learner, unless there is an immediate risk requiring urgent reporting to the relevant authorities. 

 

12 Review and monitoring

 

This policy will be reviewed annually, or sooner if there are changes to legislation, guidance, or service delivery. All tutors and staff involved with the service will be informed of updates and expected to follow them.

 

13 Useful Contacts:

 

External safeguarding support (UK):

 

  • Childline (under 18s) – 0800 1111

  • NSPCC Helpline – 0808 800 5000

bottom of page